I finally sent email to guardian according their https://www.theguardian.com/news/series/the-audio-long-read/podcast.xml I have full podcast app download log of similar error items, see down could you fix it? thanks The podcast host appears to have added the same episode twice. AntennaPod still…

One thing to be concerned about with a generic message is that if a publisher keeps getting lots of messages that all just say the same thing may well be less likely to pay it serious heed. More import would be given to a message that included specific details about an instance of the issue

the most recent reply: “Unfortunately, I don’t think there is anything we do can from our side as it looks like it is only AntennaPod that is experiencing the issue. Apologies for any disappointment.”

btw. isn’t there any online service which could filter such doubles? there are few which (with small help) could convert nearly any web (home)page to rss feed, what looks like more complicated case

Oh well :smiley: Apparently the support person does not know what they are talking about. All podcast apps are affected (as can be seen by looking at their broken feed manually) but AntennaPod is the only one that complains. I don’t know, maybe you can send them a link to this message or something. …

[image] gomezz: One thing to be concerned about with a generic message is that if a publisher keeps getting lots of messages that all just say the same thing may well be less likely to pay it serious heed. More import would be given to a message that included specific details about an instance o…

Ok, here is my first go. I tried to keep it both generic and customisable by each user - improvements are obviously very welcome, especially in case errors are triggered by different situations than those I have encountered so far. Dear [insert feed provider], I would like to report an error I enc…

hopefully there will be a way to fill some of automatically let me know if there will be place to localize such message to slovak language (will be initially shown in language of app, with possibility to switch to another translation?)

[image] real_name: hopefully there will be a way to fill some of automatically I was thinking the same - it would be cool. I’ll see if I manage to implement it on our website, after wrapping up the website translations work… [image] real_name: let me know if there will be place to locali…

Ok, an updated proposal: Dear [insert feed provider], I would like to report an error I encountered while using the feed for your podcast [insert title] (see URL below). The error showed up while refreshing the feed in AntennaPod. It is an open source podcast player which relies on open standard…

[image] keunes: Ok, an updated proposal: Thanks @keunes - your improvements look good to me. I would just shorten + add a link to AP in the second sentence: The error showed up while refreshing the feed in AntennaPod , an open source podcast player which relies on open standards to connect l…

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